This Privacy Policy explains how Athena Global LLC ("Athena Global," "we," "us") collects, uses, shares and protects information when you use this website or contact us about selling a property. By using this site or starting a chat with us, you agree to the practices described here.
1. Information we collect
We collect only what we need to evaluate a property and respond to you:
- Information you give us through our website chat: your name, phone number, email address, property address, and details about the property's condition, your timeline, and your situation.
- Information collected automatically: IP address, browser type, device type, pages viewed, and referring page, gathered through standard web logs and analytics.
- Communication records: the content and metadata of calls, text messages and emails between you and us, including call recordings where permitted and disclosed.
- Property and public records: publicly available information about the property, such as county assessor data, recorded liens, tax status and comparable sales.
2. How we use your information
- To prepare and present a cash offer on your property
- To contact you by phone, text message and email about your inquiry and your property
- To conduct title, lien and ownership research necessary to close a transaction
- To meet legal, tax and recordkeeping obligations
- To improve this website and our service
3. SMS and telephone contact
Consent. When you provide your phone number through the chat on this site, you consent to receive calls and text messages (SMS) from Athena Global and its representatives at that number, including through automated dialing technology, regarding your property and your inquiry.
Consent is not a condition of any purchase, sale, or service. You may request an offer without agreeing to automated contact by emailing us instead.
Message frequency varies based on your inquiry and where you are in the process. Message and data rates may apply according to your carrier plan.
To stop messages, reply STOP to any text message at any time. You will receive a single confirmation and no further messages. For assistance, reply HELP or email lewis@athenaglobal.pro.
Carriers are not liable for delayed or undelivered messages.
We never sell, rent or share your mobile number or SMS consent with any third party for their own marketing purposes. Mobile information is not shared with third parties for marketing or promotional purposes of any kind. Information may be shared only with the service providers described in Section 4, solely to deliver messages you have requested.
4. When we share information
We do not sell your personal information. We share it only as follows:
- Service providers who operate our systems on our behalf — customer-relationship and messaging platforms, telephony and SMS carriers, email delivery, website hosting, and analytics — under contracts that limit them to providing those services.
- Transaction parties necessary to close a sale, including title and escrow companies, attorneys, and lenders or lienholders where relevant.
- Assignees. In some transactions we may assign our rights under a purchase agreement to a third-party buyer. Where that occurs, property and transaction information is shared with that party. This is disclosed to you in writing before you sign.
- Legal compliance — when required by law, subpoena, or to protect our legal rights.
5. Cookies and analytics
This site uses cookies and similar technologies to keep the site working, remember your preferences and understand traffic patterns. Most browsers let you refuse or delete cookies; parts of the site may not function normally if you do.
6. Data retention
We keep inquiry and transaction records for as long as needed to serve you and to satisfy legal, tax and recordkeeping requirements — typically seven years for closed transactions. If you ask us to delete your information and no legal obligation requires us to keep it, we will.
7. Your California privacy rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
- Know what personal information we collect, use, disclose and retain about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information — note that we do not sell or share personal information as those terms are defined by the CCPA
- Not be discriminated against for exercising these rights
To exercise any of these rights, email lewis@athenaglobal.pro. We will verify your identity before acting and respond within the timeframes the law requires.
8. Do Not Call
You may ask to be added to our internal Do Not Call list at any time by telling us during any call, replying STOP to a text, or emailing us. We honor these requests promptly and maintain the list as required by law.
9. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
This site is not directed to anyone under 18, and we do not knowingly collect information from children.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be posted on this page.
12. Contact us
Athena Global LLC
2093 Continental Ave
Costa Mesa, CA 92627
Phone: (949) 850-2932
Email: lewis@athenaglobal.pro